SourcePath Consulting Support Services | SourcePath Customer Service customized for your IT Infrastructure
IT Consulting You Can Trust
SourcePath Consulting of Farmington Hills, Michigan is a team of professionally-certified Information Technology specialists who are committed to company success of small-to-mid sized businesses. For the past ten years, we've developed an amazing business relationship with clients because we take the time to listen to their needs, find solutions that work for them, and help them save time and money.
Our goal is to improve your efficiencies as well as the reliability of your technology. The unique solutions we offer our clients help to make technology work for them, no matter how diverse their business is or what the span of their computer needs.
Create a Service Ticket
Clients should follow this link to create a service request. Service requests are addressed based upon your Managed Service contract. Once you create a Service Ticket, you should receive a confirmation email. If you don't receive a confirmation email within 15 minutes of creating a ticket, you should either re-submit your ticket, or call our office directly.
Request Remote Support
If a SourcePath Engineer has instructed you to get remote help, this is the link you want. This particular link facilitates an engineer to take control of your machine and give you remote-support in the event that you are in need of assistance from a non-managed workstation.
Download Support Agent
In the event that a SourcePath Engineer has instructed you to download a Support Agent to your machine, please follow the Support Agent link. Make sure you install the appropriate agent based upon your company-name.
On-Line Marketing Control
If you're a subscriber of SourcePath's online marketing web-hosting package, this link provides you access to manage your campaigns. Email-marketing, Google AdSense marketing, Search Engine Optimization, social networking-based marketing, etc., can all be administered from here.
VoIP Voicemail Control Panel
SourcePath Voice over IP Telephony systems users can access their personal voice mailbox here. Users can customize their "Find Me - Follow Me" settings, check their call history, usage statistics, etc. from this area.
